TERMS & CONDITIONS
Website: www.theroyalmusk.com
Brand Name: The Royal Musk
Business Location: Karnal – 132001, Haryana, India
Contact Email: ppp114798@gmail.com
1️⃣ INTRODUCTION
This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. This electronic record does not require any physical or digital signatures.
This website www.theroyalmusk.com is owned and operated by The Royal Musk (hereinafter referred to as “Company”, “We”, “Our”, or “Us”).
By accessing or purchasing from this website, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of this website immediately.
2️⃣ USER AGREEMENT
By using this website, you confirm that:
You are at least 18 years of age
You are legally capable of entering into a contract under the Indian Contract Act, 1872
All information provided by you is true and accurate
We reserve the right to modify these Terms at any time. Continued use of the website implies acceptance of updated Terms.
3️⃣ PRODUCTS (PERFUME & FRAGRANCE ITEMS)
The Royal Musk offers premium perfume and fragrance products for personal use only.
Commercial resale is strictly prohibited without written permission.
We reserve the right to cancel or refuse any order at our discretion.
4️⃣ PRODUCT DISCLAIMER
Our perfumes are crafted using quality fragrance ingredients.
However:
Fragrance longevity may vary based on skin type and weather conditions.
Individual skin reactions may differ.
Please perform a patch test before full application.
Avoid contact with eyes and broken skin.
The Royal Musk shall not be liable for allergic reactions, misuse, or improper storage of products.
5️⃣ PRICING & PAYMENTS
All prices are listed in INR (₹).
Applicable taxes are included unless stated otherwise.
Orders are confirmed only after successful payment.
We reserve the right to change pricing without prior notice.
Failure to complete payment may result in cancellation of order.
6️⃣ SHIPPING & DELIVERY
Delivery timelines are estimated and may vary.
We are not responsible for delays caused by courier partners.
If a damaged or incorrect product is received, notify us within 24 hours with photo/video proof.
7️⃣ RETURN & REFUND POLICY
Due to the hygiene nature of perfumes:
Products are non-returnable.
Replacement/refund is only applicable in case of damaged or wrong product.
Claims must be made within 24 hours of delivery.
8️⃣ USER RESPONSIBILITIES
You agree NOT to:
Upload illegal, harmful, or defamatory content
Copy website content without permission
Misuse The Royal Musk brand name
Attempt to hack or disrupt the website
Violation may lead to legal action.
9️⃣ INTELLECTUAL PROPERTY
All content including:
Brand name “The Royal Musk”
Logo
Product images
Descriptions
Website design
are protected under Intellectual Property laws of India.
Unauthorized use is strictly prohibited.
🔟 LIMITATION OF LIABILITY
The Royal Musk shall not be liable for:
Indirect or consequential damages
Loss of profits or data
Website downtime
Cyber attacks or third-party security breaches
Use of this website is at your own risk.
1️⃣1️⃣ THIRD-PARTY SERVICES
We may use third-party:
Payment gateways
Shipping providers
Hosting services
We are not responsible for their actions, negligence, or data breaches.
1️⃣2️⃣ DISPUTE RESOLUTION
In case of dispute:
Please contact us first at ppp114798@gmail.com
We aim to resolve disputes amicably
All disputes shall be governed by the laws of India.
Jurisdiction: Courts of Karnal, Haryana, India.
1️⃣3️⃣ GRIEVANCE OFFICER
As per IT Rules, 2011:
Brand: The Royal Musk
Location: Karnal – 132001, Haryana, India
Email: ppp114798@gmail.com
Response Time: Within 36 hours
Resolution Time: Within 30 days
1️⃣4️⃣ CONTACT INFORMATION
📧 Email: ppp114798@gmail.com
📍 Address: Karnal – 132001, Haryana, India
🌐 Website: www.theroyalmusk.com